@RicoElectrico: following our e-mail from July, 6th, we would like to thank you for contacting the Customer Ombudsman Office, and also for sharing the information with other communication channels of the Jerónimo Martins Group, namely with the Ethics Committee.

The content of your e-mail refers to a subject that is of great concern to the Jerónimo Martins Group as the safety of employees and customers is of paramount importance and a top priority.

We would like to inform that we reported the situation, which was managed locally by the Company Jerónimo Martins Polska. We are aware that internal measures have been reinforced.

In fact, the Company has implemented additional operational measures to ensure the quality of service and of the products, as well as the safety of the customers and employees in the stores. Jerónimo Martins Polska not only provides for training sessions, as it has sensitized the teams to comply with the good practices, internal procedures and legal requirements related with these matters.

For additional information on this subject, we recommend you to contact the Company's Customer Service through the means available at https://www.biedronka.pl/pl/kontakt

Jerónimo Martins Customer Ombudsman Office is thankful for your contact and remains at your disposal, for other matters, through our electronic address provedoria@jeronimo-martins.com or direct phone number +351 210 184 488, in business days, from 10 a.m. to 6 p.m. for foreign contacts.

Cumprimentos | Best regards

Alexandra Dias

Provedoria do Cliente | Customer Ombudsman Office pokaż całość

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